Job title: Senior Caseworker to Dame Meg Hillier MP
Salary from: GBP £34,766.00
Salary to: GBP £50,237.00
Job published: 29-08-2025

Job Description

Job Title: Senior Caseworker
Working For: Dame Meg Hillier (Hackney South and Shoreditch)
Location: Westminster (with travel to the constituency for surgeries and meetings)
Salary: In line with IPSA pay scales – (£34,766–£50,237)
Length of Contract: Permanent
Closing Date: 14th September (5pm)

Dame Meg Hillier, the Member of Parliament for Hackney South and Shoreditch, is looking for a Senior Caseworker to join her team. Caseworkers are at the heart of an MP’s office, ensuring that constituents’ concerns are heard, and actioned. 

This is a senior role within the team. You will manage complex and sensitive cases, oversee the output of casework across the office, and support junior colleagues. The role would particularly suit someone with prior parliamentary experience and a strong understanding of how constituency casework connects with national debates, government policy and legislation.

Meg is looking for someone who is proactive, politically astute, and able to suggest solutions rather than wait for instructions. The ideal candidate may already have experience supervising staff, or be ready to take the next step into a management role.

Key Responsibilities

  • Managing a caseload of complex and often sensitive cases, ensuring they are progressed effectively.

  • Taking overall responsibility for the quality and timeliness of casework across the team.

  • Delegating to, supervising, and supporting junior colleagues.

  • Drafting responses to constituents, Ministers, government agencies, and other organisations.

  • Providing briefings for the MP on case trends and issues affecting the constituency.

  • Organising advice surgeries and other local events, including managing security arrangements.

  • Liaising with external stakeholders to resolve cases and support local projects.

  • Contributing to strategic constituency projects and linking casework insights with Meg’s work in Parliament.

Person Specification

Essential

  • Previous experience of casework, a public-facing role, or working directly with the public.

  • Proven experience managing junior staff, or the readiness and capability to step into a supervisory role.

  • Experience of working in Parliament, or a strong understanding of parliamentary processes and how constituency casework links to policy, debates and legislation.

  • Ability to manage a high workload and prioritise effectively under pressure.

  • Excellent written and verbal communication skills, with the ability to draft clear and persuasive correspondence.

  • Sound political judgment and ability to exercise discretion with sensitive information.

  • Proactive, self-motivated, and able to work independently while also contributing to a small team.

  • Strong IT skills, including MS Office and casework management systems.

  • Sympathetic to the aims and values of the Labour Party.

You must have lived in the UK for at least 3 of the last 5 years and be able to provide proof of your right to work.

If you require any reasonable adjustments during the recruitment process, please include details in your application.

All enquiries in relation to this role should be directed to info@hivesupport.co.uk.